Buying from us ensures that you get the best services from us as the authorised reseller. For product defects that are covered under the warranty from the brands, we'll help to do exchange case by case basis. We'll first examine your bag for the possible coverages and advice you on whether the product can be exchanged with the manufacturers.

For defects out of warranty coverage, we'll try to repair your bags using our best knowledge. Please note that due to the different complication required for repairs, this service might involve a charge. Ask our staffs to get a quote on a bag repair service.